How-To: set up your system

Plug-in Combo

The Combo reads your water level and sends it straight to your account over Wi-Fi. It is the simplest setup: one box at the tank. Choose it when your Wi-Fi reaches the tank and there is a wall outlet nearby.

1. Mount the Combo at your tank and connect the water sensor.
2. Plug the Combo into the wall outlet.
3. When it first powers on, it makes its own Wi-Fi network named WaterTank-Setup- followed by 4 characters. On your phone, open Wi-Fi settings and join it. A setup page opens by itself (if it does not, open 192.168.4.1 in your browser). Choose your home Wi-Fi, type its password and tap Save.
4. On your phone or computer, sign in to your account. Tap Menu, then Add a device. Type the setup code printed on the sticker on the device box and give it a name.
5. Within about 2 minutes your tank appears on your dashboard with its level. You can rename it and set its size at any time.

Good to know: the Combo needs your Wi-Fi to reach the tank. If your Wi-Fi does not reach it, use a Solar Tank Transmitter with a Home Base instead.

Want to see your water level from inside the house? Add a Home Base.

Solar Combo

Exactly like the Plug-in Combo, but powered by the sun. Choose it when your Wi-Fi reaches the tank and there is no power outlet nearby.

1. Mount the Combo at your tank and connect the water sensor.
2. Place the solar panel where it gets direct sun for most of the day, and connect it to the Combo.
3. When it first powers on, it makes its own Wi-Fi network named WaterTank-Setup- followed by 4 characters. On your phone, open Wi-Fi settings and join it. A setup page opens by itself (if it does not, open 192.168.4.1 in your browser). Choose your home Wi-Fi, type its password and tap Save.
4. On your phone or computer, sign in to your account. Tap Menu, then Add a device. Type the setup code printed on the sticker on the device box and give it a name.
5. Within about 2 minutes your tank appears on your dashboard with its level.

Good to know: like the Plug-in Combo, it needs your Wi-Fi to reach the tank.

Add a Home Base to see your water level at a glance from inside your home.

Home Base: see your water at a glance

The Home Base lives in your home and glows to show how much water you have: no phone, no app, just a glance as you walk by. The website is still there for the details. It works with a Combo, or with Tank Transmitters.

1. Plug the Home Base into a wall outlet inside your home, within reach of your Wi-Fi.
2. When it first powers on, it makes its own Wi-Fi network named WaterTank-Setup- followed by 4 characters. On your phone, open Wi-Fi settings and join it. A setup page opens by itself (if it does not, open 192.168.4.1 in your browser). Choose your home Wi-Fi, type its password and tap Save.
3. On your phone or computer, sign in to your account. Tap Menu, then Add a device. Type the setup code printed on the sticker on the device box and give it a name.
4. The light follows Tank 1 (or your lowest-numbered tank) until you choose. To pick a different tank, open that tank on your dashboard and switch on Show on gateway light. Only one tank can use the light at a time.
5. To make the light dimmer for a bedroom, use the Light brightness buttons on that tank: High, Medium, Low or Night.

Red: low, 0–25%   Orange: in the middle, 26–75%   Green: nearly full, 76–100%   White: waiting for a fresh reading.

Start small, add later: a Home Base can join any setup at any time.

Solar Tank Transmitter + Home Base

When your tank is too far for Wi-Fi, the solar Tank Transmitter works on its own at the tank and sends its readings by wireless signal to your Home Base, which sends them to your account over your home Wi-Fi. Both are needed.

1. Set up the Home Base first, as described in the Home Base section. Keep it powered on.
2. Mount the Tank Transmitter at your tank, connect the water sensor, and put the solar panel in direct sun. Power it on within wireless range of the Home Base for setup.
3. On your phone or computer, sign in to your account. Tap Menu, then Add a device. Type the setup code printed on the sticker on the device box and give it a name.
4. Within about 2 minutes your tank appears on your dashboard. Tanks are numbered automatically: Tank 1, Tank 2 and so on.
5. Tap Ping on the tank card to confirm it is online and working.

Good to know: a Tank Transmitter does not use Wi-Fi. That is what lets it run on a small solar panel.

More tanks? Add another Tank Transmitter any time. Too far or hills in the way? Add a Repeater.

Repeater: more reach

A Repeater picks up the wireless signal from your tank and passes it on toward your Home Base. Use it when hills, trees or distance stop the signal. It does not have a tank or a sensor of its own.

1. Set up your Home Base (or Combo) first, and add your Tank Transmitter.
2. Place the Repeater on high, open ground between the tank and your home, where it can reach both.
3. Power it on within wireless range of your Home Base, then add it: sign in, tap Menu, then Add a device, and type the setup code printed on the Repeater box.
4. Tap Ping on the Repeater card. “Answered. It is online and working.” means the link is good. If there is no answer, move it closer to your equipment and try again.

Good to know: you can use more than one Repeater to cover a long distance.

Need more reach? Add another Repeater, one at a time.

Changed your router or Wi-Fi password?

Your device keeps trying to reconnect on its own, so after a power or internet outage you do nothing. It reconnects as soon as your Wi-Fi is back, and stays on your account. Only a new router or a new Wi-Fi name or password needs the steps below.

1. Wait about 30 minutes after the old Wi-Fi stopped working. After that, the device starts its own setup network named WaterTank-Setup- followed by 4 characters.
2. On your phone, join that network. The setup page opens by itself (if it does not, open 192.168.4.1).
3. Choose your new Wi-Fi, type the password and tap Save. The device restarts and connects.
4. You do not need to add the device again. It stays paired to your account.

Good to know: if your old Wi-Fi comes back later, the device reconnects to it by itself and the setup network switches off.

Removing a device

You can take any device off your account yourself.

1. Sign in, tap Menu, then All my devices.
2. Tap Remove next to the device and confirm.

Passing a device to someone else, or starting from scratch? Contact us first. The reset button is sealed inside the box, and we will walk you through it so nothing is damaged.